I have also submitted my comments and complaints to the FTC as well.* From 2013 this has been occurring!!!!! This is a KNOWN problem to them and highly negligent on PAYPAL's end.Īfter my experience, I have located many consumers with the same experiences as mine. The first complaints about this situation began in 2013. PayPal needs to have someone conducting an investigation into this. I'm sorry this is a novel but I want to give a solid description of how all of this went down and hopefully stop someone else from making a mistake. I put the phone on mute while I shut down all my cards, changed PayPal passwords etc. I played along with him while i called my bank on cellphone. Something along the line of "dear PayPal user, we have deposited 150$ on Google play card." The moment I got the text, I knew it was a scam. I said "cant you just email it?" and he said yes, I will but first can you confirm the text I sent?" I said "send it to my cell phone!" And I gave him my cell. I said "yes the one that ends in xxxx" He then said "ok for security purposes I'm going to send you a text message to the number on file, the 555-555-555 correct?" I started getting annoyed because the number on file was a home phone and I dont have cell service here. You have multiple cards on file." He then said last 4 digits of my two seperate debit cards. I'm going to refund the money but first I need to verify which card you would like the money refunded to. (Last name) i see you have gone through alot of trouble. I then spoke with a man who said "ok, let me check. I told him I needed to speak about a dispute and he said he needed to transfer me to billing dept. ![]() I called and a man answered (no automatons like real PayPal). It brought up the Google recommended number which I verified also off the PayPal website just to make sure. I needed to contact PayPal due to a dispute. I am VERY savvy when it comes to online financial info and I ALMOST fell for this! So these phishing attempts are highly sophisticated. The scam involves Google play store cards. There has been some type of breach that PayPal is NOT disclosing to consumers. (These scammers knew I had multiple cards on file, my phone number and first and last name!) SEE UPDATES BELOW Someone inside PayPal is helping the scammers and selling information they have available. When I contacted the REAL PayPal they verified that this IS there number but couldn't explain how I dialed it and ended up in the hands of scammers. ![]() *I googled "contact PayPal" it brought up this number- 1-88. I have contacted several different entities about this. So, I have been on something of a personal mission lately and want to share my story.
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